Answer
Welcome callers with your approved greeting.
AI VOICE RECEPTIONIST / A WARM WELCOMEYour next customer
Your next customer
is calling. Be there.
Turn incoming calls into clear answers, qualified enquiries, and booked appointments—with a voice agent built around your business.
Incoming call
A new opportunity
A new opportunity
Connected calendar
A clear next step
VOICE → UNDERSTANDING → ACTIONA clear next step
Understand
Use the information your business provides.
Book
Turn an enquiry into a confirmed next step.
Hand over
Bring a person in when it matters.
THE CONVERSATION EXPERIENCE
Hear the intent. Follow the right path.
Choose an example and step through the decisions behind an incoming call.
CHOOSE A CONVERSATION
Explore the logic behind a call. A working voice agent is configured with your phone provider and approved business information.
Example call flow
“Hi, do you have a consultation slot on Thursday?”
- 1Welcome the caller
- 2Check approved calendar availability
- 3Collect contact details
- 4Confirm the selected appointment
Welcome the caller
A sample ThursdayBOOKING PREVIEW
13:00
14:00
New consultationDetails collected · calendar checked
15:00
Confirmation and reminders follow your rules.
THE MOMENT AFTER HELLO
An appointment, not another sticky note.
Connect conversation to calendar availability. Collect the details your team needs, confirm the chosen slot, and keep the customer record in sync.
- Use your opening hours and booking rules
- Confirm availability before offering a slot
- Send a summary to the right team member
WHEN A PERSON SHOULD TAKE OVERA good assistant
A good assistant
knows when to listen.
Unclear requests, sensitive issues, or a caller who asks for a person follow a defined handoff path.
Caller needs help
↓Check the escalation rule
↓Team available
Transfer with contextTeam unavailable
Capture a callback
Transfer with contextTeam unavailable
Capture a callback
BUILT AROUND YOUR FRONT DESK
Different businesses. A personal welcome.
Property teams
Capture viewing enquiries and route callers to the right agent.
Salons & studios
Handle service questions and appointment requests.
Home services
Collect job details and prepare a callback for the right team.
Consultants
Qualify enquiries and offer consultation availability.
01Twilio
02Google Calendar
03HubSpot
04n8n
Integrations are scoped around supported APIs, account permissions, and your software plans.
FROM PREVIEW TO YOUR BUSINESSA launch plan
A launch plan
built around you.
Track answered calls, completed bookings, and successful transfers. Targets are agreed after reviewing your starting point.
Agree on greeting, language, and call scope
Connect phone and calendar accounts
Test booking, transfer, and fallback scenarios
INVESTMENT & OWNERSHIPClear scope.
Clear scope.
Clear costs.
Get a proposal tailored to your workflow, integrations, volume, and support needs.
Request your project scopeImplementation
Discovery, workflow build, agreed integrations, testing, and handover.
Running costs
Hosting, AI usage, calling, messaging, and paid software are identified separately.
Ongoing care
Optional monitoring, maintenance, and improvements with clear support terms.
LET’S GET SPECIFICYour questions.
Your questions.
Useful answers.
Can we keep our business number?
We assess your phone provider’s forwarding or integration options during discovery. Keeping a number depends on those capabilities.
Can the agent speak our customers’ language?
Language and voice options depend on the chosen provider. We test pronunciation and representative conversations before launch.
What if the agent cannot help?
The workflow follows an agreed transfer or callback path, including what happens outside your business hours.